Privacy Policy

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M247 Limited is committed to protecting your privacy and utilising technology that gives you the most powerful and safe online experience.

This Privacy Statement applies to the M247 Limited site and sites of its Divisions and governs the information collected by them.

M247 Limited sites include all web pages hosted from the m247.com domain and domains of its divisions e.g. primehosting.com / openhosting.com / vps247.com / IceColo.com / SoInternet.com / SoSonicWall.com / UKGame.com / GlobalAXS.com and any other domain registered and administered by these domains.

The privacy of customer sites and services cannot be protected by M247 Limited and customers of hosted, shared hosted and co-location services should take steps to ensure their own privacy.

By using M247 Limited sites and services, you consent to the data practices described in this statement.

What information do we collect?

M247 Limited and its Divisions collect the following:

• details you provide on registration
• information we learn about you from your use of our service
• data gathered from your visits to the site and other sites accessible from our web site
• information about the transactions you undertake
• details of the payment cards you use

We use secure server software (SSL) to protect your data.

We may collect additional information:

• in connection with your participation in any promotions or competitions offered by our web site
• provided by you when submitting a customer review

Newsletter Subscriptions

When you subscribe to the M247 Limited and / or a Divisional newsletter via the sites, m247.com and Divisional sites requests your e-mail address. In general for this kind of subscription, we do not collect other types of personally identifiable information, such as, name, home or work address or telephone number but these may be requested when users of the sites elect to send specific enquiries to m247.com Information collected at m247.com sites and services is not shared outside the m247.com family of web sites and services.

There is additional non-personal information about your computer hardware and software that is automatically collected by m247.com and Divisional sites and may be shared with between these web sites. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by M247 Limited for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the m247.com and Divisional web sites and services.

M247 Limited encourages you to review the privacy statements of web sites you choose to link to from m247.com and Divisional sites so that you can understand how those web sites collect, use and share your information. M247 Limited is not responsible for the privacy statements or other content on web sites outside of the m247.com and Divisional web sites.

M247 Limited and its Divisions collect and use your personal information to operate its web sites and deliver the services you have requested. Specifically, M247 Limited and its Divisions use your e-mail address to send you the newsletter(s) you have requested. M247 Limited and its Divisions may also contact you via online surveys to conduct research about your opinion of current products or of potential new products that may be offered. You will always have the option of un-subscribing from our email lists.

Use of your Personal Information

In registering and paying for the services provided by M247 Limited and its Divisions, details such as customer name, address, email, telephone number, payment card, bank details and other personal details may be collected. M247 Limited and its Divisions observe the requirements of the Data Protection Act 1998

M247 Limited and its Divisions do not sell, rent or lease its customer lists to third parties.

M247 Limited and its Divisions occasionally hires other companies to provide limited services on its behalf, such as providing customer support, web design or performing statistical analysis of its services. M247 Limited will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

M247 Limited and its Divisions keeps track of the web sites and pages our customers visit within our own websites, in order to determine which of our sites and services are the most popular. This data may be used to deliver customised content within our sites and services to customers whose online behaviour indicates that they are interested in a particular subject area.

M247 Limited and its Divisions websites and services may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on M247 Limited; (b) protect and defend the rights or property of M247 Limited and its Divisions (the company); or (c) act under exigent circumstances to protect the personal safety of users of M247 Limited, its web sites, or the public.

Personal information collected on M247 Limited and its Divisions websites and services may be stored and processed in the United Kingdom or any other country in which M247 Limited or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country or region. M247 Limited abides by the safe harbour framework as set forth by the Government regarding the collection, use, and retention of data from the European Union.

Please be aware that this Privacy Statement and the choices you make regarding personal information provided to M247 Limited and its Divisions websites and services will not necessarily apply to personal information you may have provided to M247 Limited and its Divisions in the context of other, separately operated, M247 Limited products or services.

Security of your Personal Information

As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.

M247 Limited secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected 24/7 from unauthorised access, use or disclosure.

Access rights

You have the right to access the personal data that is held about you.

Use of Cookies

M247 Limited and its Divisions websites and services may use "cookies" to help you personalise your online experience. A cookie is a small text file that is placed on your hard disk by a web server when you use a web browser to view web sites. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. The cookies unique identifier is constructed from a Globally Unique Identifier (GUID). The ID is generated by M247 Limited and its Divisions websites, via standard internet functions, and it is stored by its sites in the cookie. GUIDs are used to compile aggregated statistics about usage of its websites.

One of the primary purposes of cookies is to provide a convenience feature to save you time.

The purpose of a cookie is to tell the Web server that you have returned to a specific page.

For example, if you navigate within M247 Limited and its Divisions websites or services, a cookie helps the sites recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, ease site navigation, and so on. When you return to M247 Limited and its Divisions websites and services, the information you previously provided can be retrieved, so you can easily use our website features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our sites and services or other web sites you visit.

Note: Disabling cookies or changing the security level may affect the speed at which your computer interacts with web sites that expect to put or read cookies on your computer.

Use of Web Beacons

M247 Limited and its Divisions web pages and /or emails may contain electronic images or other references known as Web beacons - sometimes called single-pixel giffs or invisible pages - that allow us to count users who have visited those pages and to deliver co-branded services.

M247 Limited and its Divisions websites and services may include web beacons in promotional e-mail messages or online Newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personally identifiable information on our websites and services; they are a technique we use to compile aggregated statistics about our website usage.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides.

Transferring Information Overseas

We will not transfer your information outside the European Economic Area.

Changes to this Statement

M247 Limited and its Divisions will occasionally update this Statement of Privacy to reflect customer feedback or changes to the service M247 Limited and its Divisions encourages you to periodically review this Statement to be informed of how we are protecting your information.